Holiday Inn Express & Suites in Searcy, AR is #1 in the State again, and the #9 Holiday Inn Express in the Country!

Things are buzzing at the Holiday Inn Express in Searcy, Arkansas with the latest release of the Heartbeat Scores from Intercontinental Hotels Group (IHG).  Jeff Neighbors, General Manager, expressed exciting it is to be the #1 Holiday Inn Express in Arkansas again!  Also, Neighbors said, “We are #9 in the entire country which has over 1,800 other Holiday Inn Express properties.”  The Heartbeat Score from IHG is based on direct online feedback from customers.  The customers overall satisfaction (OSAT) comes from responses to questions about the hotel’s service, cleanliness, employees, and facilities.  The Searcy Holiday Inn Express & Suites has been open in its new location for 3 years after moving from the location where the Best Western now stands.  Amanda Foust, Area Manager for the Holiday and her two sister hotels-the Best Western and Comfort Suites, says, “It’s all thanks to the employees.”  “Our guests receive excellent service because our staff really cares.”  “Our employees know that an outgoing, friendly personality, along with hard work is what makes an award winning hotel.” The Holiday Inn Express & Suites is located just off of East Race Street on Ferren Trail in Searcy.